Medical Disclaimer

Last updated: June 2026

Medical Emergency?

If you are experiencing a life-threatening emergency, call emergency services immediately:

  • USA: 911
  • UK: 999
  • EU: 112
  • Australia: 000
  • Other: Contact your local emergency number

Do not delay emergency care to use Healthportal.

Important Notice

Healthportal provides educational and informational content for general health knowledge. It is not a substitute for professional medical advice, diagnosis, or treatment.

Never rely solely on Healthportal content to make medical decisions. Always consult with a qualified healthcare provider before starting, stopping, or changing any medical treatment.

What Healthportal Is NOT

  • A replacement for in-person medical evaluation
  • A diagnostic tool (content for informational purposes only)
  • Medical advice tailored to your specific situation
  • A substitute for emergency medical care
  • Insurance or a guarantee of treatment effectiveness
  • A resource for mental health crises (use crisis hotlines instead)

Doctor Consultations

Healthportal offers video consultations with licensed physicians. Important limitations:

  • Not all conditions can be diagnosed or treated remotely
  • Consultations do not establish an ongoing doctor-patient relationship
  • Physicians may refer you to in-person care if needed
  • Prescriptions are subject to applicable laws and regulations
  • Physicians are independent contractors, not Healthportal employees
  • Consultations are documented and may be reviewed for quality assurance

AI Tools Limitations

Healthportal includes AI-powered tools such as symptom checkers and drug interaction finders. These are for informational purposes only:

  • AI may make errors or miss rare conditions
  • Always verify AI outputs with a healthcare provider
  • Do not rely on AI for urgent symptoms
  • Drug interaction checkers are not exhaustive
  • AI cannot replace clinical judgment
  • Rare or complex cases may not be handled accurately

Content Accuracy

While Healthportal content is reviewed by physicians and sourced from authoritative medical references, medical knowledge evolves:

  • New research may contradict existing content
  • Guidelines change; content may not always reflect the very latest updates
  • Regional medical practices vary
  • Individual variations mean treatment recommendations may not apply to everyone
  • Content is general educational information, not personalized advice

If you find inaccurate information, please report it to corrections@healthportal.com.

Reliance on Content

Your use of Healthportal content is at your own risk. You release and hold harmless Healthportal, its founders, employees, and physicians from any liability for:

  • Health outcomes resulting from use of our content
  • Delayed or missed diagnoses
  • Adverse reactions or complications from treatments
  • Prescription errors or inappropriate medications
  • Decisions made based on incomplete or outdated information

Third-Party Links and Content

Healthportal contains links to external websites and third-party resources. We do not endorse or take responsibility for:

  • Content on linked external websites
  • Accuracy or timeliness of external information
  • Privacy practices of third-party sites
  • Products or services advertised by third parties

Medications and Supplements

Healthportal provides drug information, but:

  • Never start or stop medications without consulting a physician
  • Drug interactions vary by individual factors (age, kidney function, other medications)
  • Over-the-counter and supplement interactions are complex
  • Dosages must be personalized by a doctor
  • Pregnancy and breastfeeding require special considerations

Mental Health and Addiction

If you are experiencing suicidal thoughts, self-harm urges, or substance abuse crises:

  • Contact a crisis hotline immediately (988 in the USA)
  • Text "HELLO" to 741741 (Crisis Text Line)
  • Go to your nearest emergency room
  • Call emergency services

Healthportal mental health content is for education only. Professional mental health treatment cannot be substituted by reading articles or chatbots.

When to Seek Immediate Care

Do not use Healthportal if you experience:

  • Chest pain, difficulty breathing, or severe shortness of breath
  • Severe allergic reactions or difficulty swallowing
  • Uncontrolled bleeding or deep wounds
  • Suspected stroke (facial drooping, arm weakness, speech difficulty)
  • Severe head or spinal injuries
  • Loss of consciousness
  • Severe abdominal pain
  • Signs of sepsis or severe infection (fever, confusion, extreme pain)

Call emergency services immediately.

Liability Waiver

To the fullest extent permitted by law, you assume all risks associated with using Healthportal. Healthportal disclaims all warranties, whether express or implied, including fitness for a particular purpose.

Healthportal shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or content.

Your Responsibilities

By using Healthportal, you agree to:

  • Consult healthcare professionals for medical decisions
  • Seek emergency care for life-threatening situations
  • Provide complete and accurate health information to doctors
  • Inform healthcare providers about all medications and supplements
  • Follow medical advice from licensed physicians, not AI
  • Take responsibility for decisions you make based on our content

Questions or Concerns?

If you have questions about this disclaimer or Healthportal's content, please contact us at legal@healthportal.com or call our support team.

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